After one’s Federal Disability Retirement application under FERS or CSRS has left one’s agency (or, in the case of a Federal or Postal employee who has been separated from Federal Service for more than thirty one (31) days, filed directly to the Office of Personnel Management in Boyers, PA), it then goes to Boyers, PA for the intake processing part of the process.
Thereafter, a CSA Number (if one is under FERS, the 7-digit number will begin with an “8”, and under CSRS it will begin with a “4”, with the eighth and somewhat irrelevant digit being a “0”), which is the case identifier for all Federal and Postal Disability Retirement applications, is assigned in order to be able to easily reference a case for purposes of discussion, adding or supplementing additional information, checking on the status, etc.
Once it arrives in Washington, D.C., then the “real” waiting part of the process begins — first, waiting for it to get “assigned” to a Case Worker in the OPM Disability, Reconsideration & Appeals Division; then, once assigned, to have OPM review it. Sometimes, a piece of information is found lacking or missing, and a letter apprising the Federal or Postal employee of such lack is sent out, allowing for the Federal or Postal employee to obtain such information within thirty (30) days of the date of the letter.
OPM’s general policy is to try and make a decision on a case within 90 – 120 days of a case being assigned to a Case Worker, but that timeline is a malleable one. One can easily add another 30 – 60 days to that block of time. What occurs during this block of time? It is a mystery, remains a mystery, and retains the aura of secrecy and mystery.
As frustration is the flip-side of the virtue of patience, as an emotional expression, it has little benefit or worth to the human soul. Expression of frustration should be accomplished in constructive ways, and calling OPM in an angry outburst is not considered one of them. Constrain the frustration; exhibit the virtue of patience; understand that time is a projection of an expectation of hope in one’s mind, quantified exponentially in a mire of frustration when one does not occupy the void and vacuity of time with other things to do.
Robert R. McGill, Esquire