By definition, a process entails multiple procedural steps. Filing for Federal Disability Retirement benefits from the U.S. Office of Personnel Management encapsulates procedural administrative steps, and these include denials and appeals.
Yes, it is true that a certain percentage are approved at the first stage of the process. Yes, it is also true that not everyone must go to the Second, or Reconsideration Stage of the process, or the Third Stage, the U.S. Merit Systems Protection Board. But the fact that “not everyone” must be subjected to X, does not undermine, erase, or otherwise nullify the truism that it still remains a “process”, as opposed to an application for an entitlement benefit.
As a process, one’s Federal Disability Retirement application with OPM must be proven. In order to prove a case, one must submit certain qualifying documentation. As the U.S. Office of Personnel Management is the initial and secondary reviewer and determining agency for the first two stages of the process, so they have personnel of differing qualitative abilities — from pure incompetence, to indifference, to superior case workers who understand the full and complete application of the law, the regulatory criteria, and the statutory applicability of case-law interpretation.
Since it is the only process around, it is something we have to live with, and ultimately, follow.
Robert R. McGill, Esquire