To “walk in another person’s shoes” is a sentiment which attempts to foster empathy for the plight of another. We tend to believe that if the “other person” had an understanding of the entirety of one’s circumstances, that there would awaken an altered perspective.
“Feeling”, of course, is quite different from “knowing”, and thus do we have, in this era of modernity, that which is identified as one’s “emotional quotient”, as distinct from the traditional “IQ” criteria.
For the Federal or Postal employee considering filing for Federal Disability Retirement benefits from the U.S. Office of Personnel Management, whether under FERS or CSRS, the conceptual distinction between “feeling” and “knowing” is one which should be considered throughout the course of putting together one’s Federal Disability packet. For, it is ultimately a third party — a stranger in a gargantuan bureaucracy, the U.S. Office of Personnel Management — who must be “touched” in order to approve one’s Federal Disability Retirement application.
What is said; how it is said; the compliance with the legal criteria applied; how persuasive; whether the emotive content follows and reinforces the factual delineations; and the extent of the logical nexus created between one’s Federal position and the medical condition suffered; all of these in their complex intersection and combination serve to create a picture of a person’s medical condition, and the impact of that condition upon one’s ability/inability to perform one or more of the essential elements of one’s job.
One can approach the entire endeavor and simply say, “The only thing that matters is whether you meet the legal criteria or not”. On the other hand, you may consider that, as human beings are fallible creatures, and not mere automatons, there may well be an emotional quotient which must be factored in, and in order to tap into such a vast resource of non-objectivity, one must consider one’s words carefully; for, in the end, it is language which creates the picture, as in the very picture of “walking in another’s shoes”.
Sincerely,
Robert R. McGill, Esquire
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Federal and Postal Disability Retirement: Responding to Stupidity
Sometimes, one’s initial reaction in a situation — professional setting, social discourse, event gathering, etc. — requires a momentary pause; and it is precisely that couple of seconds of gathering one’s thoughts which saves one from further putting fuel upon a potential fire.
Perhaps you have every right to have responded with a drip of sarcasm; or others would have approved of the lashing back; and still others would say that the response was appropriate and deservedly given. But the greater question should always be: how effective was the response; did it evoke the necessary end; and for whose benefit was the aggressive retort given — for the benefit of truth, or for one’s own satisfaction?
In a professional context, of course, it is probably never appropriate to respond in an unprofessional way, if merely by definition alone. Similarly, in a FERS or CSRS Federal Disability Retirement context, when one receives a denial from the U.S. Office of Personnel Management, there are statements made — whether one pertaining to mis-application or mis-statement of the law; or perhaps a wrong reference to a medical report; or even more egregious, a selective use of a statement from a medical report or record taken out of context — which can deservedly provoke a response involving sarcasm, a deluge of epithets, or worse, a barrage of ad hominem attacks — and in each case, it would be neither appropriately given, nor proper in a professional sense.
Fortunately, paper presentations and paper responses have the advantage of time over social discourse and person-to-person contact.
Holding one’s breath and counting 3 seconds, or 10, or perhaps an eternity, is an effective way of avoiding catastrophe. Writing a diatribe of what one wants to say, then trashing it, is also acceptable. On the other hand, beware of that “send” button; and, moreover, never push that “send to all” button.
That would indeed be unprofessional.
Sincerely,
Robert R. McGill, Esquire
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